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Klarna

Buy now pay later With Klarna.

Together with Klarna, we offer you a completely new shopping experience.

Klarna Checkout is easy, convenient and fast

Flexible, secure, easy.

With Klarna you experience a new world of shopping. Simply choose one of the Klarna payment options at checkout and decide for yourself whether you want to pay for your purchase later or in installments. In short: buy as it should be. Flexible, safe and easy.

Pay now

Pay directly with your card or bank account. No registration. Fast, safe and easy.

bill

Pay only for what you really like: receive your order first and then decide what you want to keep. If you like an order, you can simply pay for it later in 30 days.

This is how you shop with Klarna.

Put your favorite items in the shopping cart and go to the checkout.

Choose Klarna as your payment method to pay for your purchase with the flexibility you want.

Manage your orders and payments at any time in the Klarna app.

Better buy.

With the Klarna app, you can view your orders at any time, process existing payments, manage returns and much more. Don't have your cell phone handy? Then simply log in to the desktop via https://app.klarna.com/login . And if you have any questions: Ask us at any time in the Klarna chat in the app.

Shop safely.

With Klarna you are always on the safe side. With Klarna Buyer Protection and the latest protection and security measures, your data is always protected against unauthorized access.

Manage your purchases through the Klarna app

Frequently asked questions

Still need help? Check out the full FAQ page here . You can contact us at any time at https://www.klarna.com/at/kundenservice/ or write to us in the Klarna chat in the Klarna app . We are there for you 24/7.

I received an invoice that I already paid. That I have to do?

Yo

First check if the invoice amount was debited from your bank account and if Klarna was the beneficiary. If your payment did not go through despite the correct information, please log into Klarna and select "Report a problem" to have your bill stopped. If you paid a bill directly to the retailer, please contact the appropriate retailer and request a refund. Then transfer the amount to Klarna again.

I have not received my order. What happens to my invoice?

Yo

Of course, you do not have to pay the bill until you have received your order. If your payment deadline is approaching and you still don't have delivery status information, contact the retailer. To do this, please log in to Klarna and select "Report a problem" so that your invoice is stopped until your order arrives.

The total amount of my invoice is incorrect. That I have to do?

Yo

If the invoice amount does not match the amount of your order, you should not pay the invoice at first. Please contact the retailer directly to correct your invoice. While waiting for a new invoice from the merchant, log in to Klarna and select 'Report a problem' to pause your invoice until it is corrected.

What should I do if I want to return products?

Yo

Follow the retailer's return instructions first, and don't forget to keep your return tracking number. Log into Klarna and select 'Report a return' to have your invoice pause until your return has reached the retailer. As soon as the retailer has registered your return, you will receive an adjusted invoice, which you can then, as always, pay via Klarna.

Klarna makes shopping smooth

About Klarna

Klarna is one of the world's leading payment providers and a licensed bank that is fundamentally changing the shopping experience for shoppers and merchants. Klarna offers simple solutions that people can use to shop and pay in an easy, secure and flexible way. Klarna works with more than 400,000 merchants and currently employs more than 5,000 people in 45 countries.

https://www.klarna.com/at/uber-uns/